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About Iowa Workforce Development

Iowa Workforce Development

Iowa Workforce Development (IWD) is a state agency committed to providing employment services for individual job seekers and to serving employers by helping them find the skilled workforce they need. Both groups can connect with each other through IowaWorks.gov, the state’s largest job bank.

Job seekers can find a variety of career counseling and workshop services by visiting IowaWorks.gov or one of the IowaWORKS centers located around the state. IWD supports employers through its Business Engagement Division and provides a variety of resources and one-on-one support. This includes helping employers to post jobs, recruit veterans, apply for qualifying federal tax credits, and connect with workforce training programs available through several state programs.

IWD continually strives to improve processes and align the organization in such a way that it provides effective, demand-driven products and services. In July 2023, the state centralized Iowa’s workforce-related programs and services within IWD, adding Iowa Vocational Rehabilitation Services (IVRS) and the Adult Education and Literacy programs to the agency. IVRS will continue to work Iowans who have a disability to help them prepare for, obtain, retain, and advance in employment. The alignment of these programs and additions to IWD are expected to streamline the resources and services available to all Iowans seeking new careers.

Vision

To create, enable and sustain the most future ready workforce in the nation.

Mission

Serving Iowans. 
 


Leadership Team

Picture of Director Townsend

Executive Director Beth Townsend

Director Townsend has general supervision over the various services IWD provides to Iowans. The Director prepares, administers, and controls the budget of the agency and its divisions.

Director Townsend has been in her current position since 2015 when she was first appointed by Governor Branstad. Director Townsend was reappointed by Governor Reynolds in January 2019 and again in January 2023 and confirmed by the Iowa Senate after each respective appointment. She previously served as the Director of the Iowa Civil Rights Commission. Director Townsend served in the United States Air Force and ultimately retired from the Air Force Reserve as a Lieutenant Colonel after 21 years of active and reserve duty.


Picture of Ryan West

Deputy Director Ryan West

Ryan West joined Iowa Workforce Development in 2009, working in Unemployment Insurance. In 2019, Ryan assumed the role of Deputy Director where has held various process improvement responsibilities, including creating the Mission: Employable podcast in 2021 and hosted the first 150 episodes. Currently, Ryan provides support to each division within IWD and facilitates legislation. Ryan is a Veteran of the United States Navy where he worked as Flight Deck Director on board the aircraft carrier U.S.S Abraham Lincoln.


Equal Employment Opportunity/ Affirmative Action Policy Statement

The Iowa Workforce Development (IWD) Equal Employment Opportunity/Affirmative Action Policy Statement and supporting documents are provided for review.