Contact Us

Online forms

Online Help For Most Issues

• Unemployment Help Request - general form to request help with your unemployment issue. This form is for claimants, employees and employers.

Special Forms

• 1099-G Tax Form - request a duplicate tax form for any year.
• Application for Overpayment Waiver - request a waiver for overpayment related to Federal Unemployment Assistance.  

IowaWORKS Centers

 

IowaWORKS Centers located throughout the state provide services for individuals and businesses such as career exploration, labor market information, and job fairs. If one-on-one assistance is needed to file an unemployment claim, please call to schedule an appointment.

• Burlington
• Cedar Rapids
• Council Bluffs
• Creston
• ​Davenport
• Des Moines
• Denison
• Dubuque
• ​Fort Dodge
• Marshalltown
• Mason City
• Ottumwa
• Sioux City
• Spencer
• Waterloo

IowaWORKS Satellite Offices

• Iowa City
• Decorah
• Des Moines

IowaWORKS Expansion Offices

• Postville
• Ames (Career Planning Services)
   

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Unemployment Insurance Benefits

Phone: 1-866-239-0843 
Email: uiclaimshelp@iwd.iowa.gov

For specific contact information relating to Unemployment Insurance needs, please visit the Unemployment Insurance contact page.

Unemployment Insurance Customer Service Hours: (excluding state holidays)
8:00 am - 4:30 pm Monday
8:00 am - 4:30 pm Tuesday
8:00 am - 4:30 pm Wednesday
8:00 am - 4:30 pm Thursday
8:00 am - 4:30 pm Friday

Iowa Division of Labor

For specific contact information for the Iowa Division of Labor, please visit their contact page.

Iowa Division of Workers' Compensation

For specific contact information for the Iowa Division of Workers' Compensation, please visit their contact page.

Other Contact Information

Adult and Dislocated Workers
Dislocated.Worker@iwd.iowa.gov

Federal Bond Program
federalbond@iwd.iowa.gov

Federal Contractor Compliance
ofccp@iwd.iowa.gov

Foreign Labor Certification
Foreignlaborcert@iwd.iowa.gov

Home Base Iowa
homebaseiowa.gov/contact-us

Migrant and Seasonal Farm Workers
MSFW@iwd.iowa.gov

PROMISE JOBS
Iowa Department of Human Services

Rapid Response
Dislocated.Worker@iwd.iowa.gov

Skilled Iowa
SkilledIowa@iwd.iowa.org

Trade Act
TradeProgram@iwd.iowa.gov

Veteran Service
IWD_Veterans@iwd.iowa.gov

Voluntary Shared Work Program
vswclaims@iwd.iowa.gov or call 866-239-0843

Worker Adjustment and Retraining Notification Act (WARN )
Dislocated.Worker@iwd.iowa.gov

Workforce Innovation and Opportunity Act (WIOA )
IWD.WIOA@iwd.iowa.gov

Workforce Opportunity Tax Credit (WOTC )
WOTC.coordinator@iwd.iowa.gov

Youth and Young Adult Services
YouthServices@iwd.iowa.gov